iPhone Tricks > Errors and Issues
Posted in Errors and Issues by Patricia on September 25, 2022
Brand new AirPods Pro 2 keep disconnecting during music playback? One or both AirPods stop working when this issue occurs? They reconnect automatically after a couple of seconds but the problems reoccurs frequently?
AirPods Pro 2 Disconnecting Unexpectedly?
This issue has been reported by Kaleb:
“Mine keep disconnecting and reconnecting several times per hour. Any help would be appreciated!”
This day-one problem seems to be widespread as we’ve found several other reports on Reddit:
“Random disconnections/unpairing happen about every 15min.”
“Omg I thought it was just me. They’ve been disconnecting every 30 mins and reconnecting them through Bluetooth doesn’t work half of the time.”
If you’re experiencing the same please confirm in the comments section of this article. We will reply these connectivity issues to Apple as soon as we manage to find some patterns. Provide as many details as possible!
How To Fix AirPods Pro 2 Keep Disconnecting
Until Apple acknowledges the unexpected behavior and provides a solution, here is what you can do to fix it:
1. Update To 5A377 Firmware
Apple has released a day-one firmware update for the new AirPods Pro 2. There are no release notes available, so we’re not sure if it comes with bug fixes or other improvements.
Firmware updates should install automatically. However, this can take a couple o days. You can force the update by following the tips available here.
2. Reset AirPods
Removing the AirPods Pro 2 from your iCloud account, resetting them and adding them back could fix these annoying connectivity issues.
How To: A step-by-step guid about how to reset AirPods Pro 2 is available here.
Have you managed to fix AirPods Pro 2 disconnecting problem? Do you have a better solution? Share your feedback in the comments.
Related: Are you also experiencing AirPods Pro 2 wireless charging problems? Here is what you can do to fix it!