iPhone Tricks > Errors and Issues
Posted in Errors and Issues by Tyrone on November 7, 2022
Is FaceTime not working on Mac after installing the macOS Ventura update? Feature is turned Off and you can’t dial or receive calls on your computer ever since updating to macOS 13? You are not alone!
FaceTime Not Working On Mac?
This issue has been reported by Peter:
“Face Time no longer works after upgrading to Ventura 13.0. Any fixes?”
We couldn’t replicate this problem and have been able to find a single other complaint on Apple’s Discussion Forums:
“Why is FaceTime not working in new Ventura?”
Is FaceTime not working for you too, or we’re dealing with isolated cases an not a macOS Ventura bug. Please share your feedback in the comments section along with any other useful details. If this is a bug indeed, we’ll use the info and this post as documentation to report the issue to Apple!
How To Fix FaceTime Not Working On Mac
Below you can find some common workarounds that you can apply to fix this problem:
1. Restart Mac
First, make sure that you flush any minor glitch that could prevent FaceTime on Mac from working properly. A reboot could definitely help:
- Click the Apple logo in the top-left corner of the screen and use the Restart option.
- Be patient until Mac reboots, input password to sign back in.
- Open FaceTime and try to dial. Does it work?
2. Select Video Source
If you see a black screen in the FaceTime app make sure that the proper camera is selected. macOS Ventura comes with a new Camera Continuity feature and your Mac might use your iPhone’s main camera as webcam.
However, if you’re not ready for this and the iPhone is placed on a desk, camera down, you might see a black screen. To fix this you have to tweak FaceTime settings in:
- Video (top-left menu bar) and select FaceTime HD Camera under Camera settings.
3. Sign Out and Sign Back In
If FaceTime continues to to work on MacBook we recommend you to Sign Out and log back in to see if it helps. This is done in:
- FaceTime (top-left corner of the menu bar) -> Settings -> Sign Out.
- Restart Mac.
- Open FaceTime and sign back in using your Apple ID!
Have you managed to fix FaceTime not working in macOS Ventura? Do you have a better solution or other problems to report? Share your feedback in the comments.
Related: For more macOS 13 issues and available workarounds please check our extended review available here.