Is Your /Customers Folder Lacking on OS 10.9.3? Right here’s Present Customers Once more

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Updating: iTunes 11.2.1 fixes this challenge, making the Customers folder seen once more and on the similar time returning folder permissions to regular. All Mac customers ought to set up iTunes 11.2.1, even when they’ve solely up to date to iTunes 11.2 and never but to OS X 10.9.3.

Some Mavericks customers have seen that updating to OS X 10.9.3 mysteriously hides their / Customers listing (that’s, the Customers folder within the root Macintosh HD drive). Apart from being a nuisance in finding information, hiding the / Customers listing could cause issues importing information into apps like iMovie, iPhoto, Aperture, Ultimate Reduce, and much more. Resulting from its results on numerous apps, the lacking / Customers folder is believed to be a bug, though it may be thrilling up much like how ~ / Library is now additionally hidden by default.

In case you are one of many individuals who have been bothered by the disappearing / Customers folder after updating OS X, it’s fairly simple to unhide it.

Observe that for those who’ve already made all hidden information seen in Mac OS X, you in all probability don’t must do something, because the / Customers folder shall be accessible to you from the Finder and Open & Save home windows by OS X, together with apps.

Make / unhide customers in OS X 10.9.3

By utilizing the identical command from chflags to cover and present objects within the Finder, you can also make the / Customers listing seem in “Macintosh HD” once more:

  1. Launch Terminal from / Functions / Utilities / and enter the next command:
  2. sudo chflags nohidden / Customers

  3. Press Return to make / Customers instantly seen within the root listing
  4. Exit Terminal

You possibly can full this course of to make / Customers reappear in 15 seconds or much less, as seen within the video we posted to YouTube yesterday together with the launch of 10.9.3:

Sadly, the / Customers folder will mechanically disguise itself on restart. Though you possibly can create a script to run the above command each time the Mac restarts, messy up logging in and beginning objects isn’t actually a good suggestion, so a greater answer is perhaps to make use of a workaround to make / Customers all the time seen.

Entry / customers with the Finder sidebar

Another choice is to place / Customers within the sidebar of the Finder window till the bug is fastened by Apple (whether it is certainly a bug they usually repair it):

  1. Press Command + Shift + G from the Finder and go to /
  2. Drag the “Customers” folder from Macintosh HD to the sidebar of the Finder

User folder in the sidebar for access

Whereas placing / Customers within the Finder sidebar works to entry the folder from the Finder, it helps customers who’re attempting to entry the folder from an app like iMovie or Ultimate Reduce, so the chflags command is perhaps the best match for now.

The reason for this isn’t solely clear, primarily as a result of it’s seemingly random and doesn’t have an effect on everybody, though there’s some hypothesis that it’s a bug brought on by OS X 10.9.3 and even as MacObserver suggests it could possibly be as a consequence of iTunes 11.2. Then again, it’s definitely doable that / Customers are more likely to be hidden constantly, much like how the ~ / Library folder is now hidden by default by default. We’ll possible know for certain within the close to future when OS X 10.10 is launched to builders.

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