iPhone Tricks > Bug Fixes
Posted in Bug Fixes by Tyrone on November 18, 2022
Unable to upload and send email attachments using Mail after macOS Ventura update? Files are stuck on downloading and attachment upload won’t complete? Trying to send the email brings up the ‘This message contains attachments that are still being loaded’ error?
Mail Attachments Not Uploading in macOS Ventura?
This issues has been reported by Greg:
“Ventura 13.0.1 mail app will not let me send attachments – says downloading and they never load.”
We couldn’t replicate the issue but have found similar complaints on Apple’s Discussion forums:
“Unable to upload attachments to Mail correctly after updating to Ventura. If I drag and drop they stay as ‘downloading’.nIf I try to send, ‘This message contains attachments that are still being loaded’ pops up.”
How To Fix Mail Attachments Stuck On Downloading
Apparently, this problem is caused by a macOS permissions problem. More exactly it’s caused by old postscript-fonts. Resetting system fonts should fix the issue:
- 1. Open Font Book using Spotlight Search (command + space and type font book)
- 2. Click Font Book in the top-left corner of the menu bar and go for Settings.
- 3. Click on the Advanced tab.
- 4. Go for Reset Fonts.
- 5. Confirm that you want to return to standard fonts. Click Proceed and authenticate with your Mac password or Touch ID.
Have you managed to fix Mail attachments not working in macOS Ventura? Do you have a better solution or other problems to report? Share your feedback in the comments.
Related: For more macOS 13.0.1 bugs and the available workarounds we recommend you to check our extended review.