Voyager family offers a range of Unified Communications solutions. Industry-leading noise reduction. Advanced features and ergonomic comfort. Mobility and freedom for today’s 24/7 world. Now compatible with laptops, tablets, and phones as part of any UC strategy for businesses large or small.
Facts About Plantronics – Voyager 5200 UC (Poly) – Bluetooth Single-Ear (Monaural) Headset – USB-A Compatible to connect to your PC and/or Mac – Works with Teams, Zoom & more – Noise Canceling
Yes we ship it complete with the case. Make sure to purchase from an Authorized Plantronics reseller to be ckvered under warranty and to get the complete sealed package.
5200 UC headset… Yes we ship it complete with the case. Make sure to purchase from an Authorized Plantronics reseller to be ckvered under warranty and to get the complete sealed package.
5200 UC headset
portable charging case
BT600 USB Bluetooth adapter
Yes the case is a self charging case I keep in the car and it has a usb charger that comes with it.
what does the uc stand for
it depends (not the answer you were looking for :)). I didn’t think it came with mine, so I ordered it separately…but it did. So now I have two. Fortunately because the case/charging system is so awesome, I haven’t needed the second one, but there is solace in knowing I have a back-up ( that’s how i’ve rationalized i… it depends (not the answer you were looking for :)). I didn’t think it came with mine, so I ordered it separately…but it did. So now I have two. Fortunately because the case/charging system is so awesome, I haven’t needed the second one, but there is solace in knowing I have a back-up ( that’s how i’ve rationalized it anyway). A friend bought one and it did not have the case with it. Sorry…lots of words for saying "you have to check out the individual offering"
I just got my headset yesterday and one of my concerns was the volume. My hearing is a little lame so this was something I was concerned about. I am happy to report that I am very pleased with the available volume. I do max out the Iphone and headset volume and occasionally have turned it down a bit. Bottom line…… I just got my headset yesterday and one of my concerns was the volume. My hearing is a little lame so this was something I was concerned about. I am happy to report that I am very pleased with the available volume. I do max out the Iphone and headset volume and occasionally have turned it down a bit. Bottom line…no problem.
I’m using this with iphone X and so far so good.
Yes, it tells me who is calling as long as they are in my contacts list on my phone. It did this automatically. If the caller is not in my contacts it tells me that the call is from a unknown caller. Then I can look at the phone and see the phone #.
It depends on a number of factors including the device that it is paired to, the number and type of walls in the way and any electronic signals that might cause interference. I have gotten 70-80 ft of range when pared to my iPhone.
I have used mine for everything, listening to podcasts, you-tube, map quest in the car, music, and even making phone calls 🙂
Does this eay piece need to be updated
So the part that I can answer is you go to your Mac preferences and go to Bluetooth and you need to be pressing the Bluetooth button on the Plantronics which is at the rear end of the speaker arm and once you’re pressing that and you should see it showing up in the menu box of the Bluetooth and sort of looking for sear… So the part that I can answer is you go to your Mac preferences and go to Bluetooth and you need to be pressing the Bluetooth button on the Plantronics which is at the rear end of the speaker arm and once you’re pressing that and you should see it showing up in the menu box of the Bluetooth and sort of looking for searching and connecting and then it will connect it’s actually kind of painless the Plantronics is pretty powerful pretty good I suspect you’ll be able to work with it but I don’t have dragon per se
f your phone has internet connectivity, it should work.
Hey! In that case we would need to verify which version you have. The Voyager 5200 UC Bluetooth headset comes with a BT600 USB adapter that ensures PC connectivity. If you have a standard Voyager 5200 without the adapter and you would like to pair it directly with your laptop, it may work; However, we’re unable to guar… Hey! In that case we would need to verify which version you have. The Voyager 5200 UC Bluetooth headset comes with a BT600 USB adapter that ensures PC connectivity. If you have a standard Voyager 5200 without the adapter and you would like to pair it directly with your laptop, it may work; However, we’re unable to guarantee optimal performance in terms of audio quality, range and connectivity. Most laptops nowadays are equipped with native Bluetooth, but not all of them support Bluetooth headsets. Bluetooth Technology works through different profiles and these are the ones the earpiece requires to at least allow a connection: Bluetooth Advanced Audio Distribution Profile (A2DP), Audio / Video Remote Control Profile (AVRCP), Wideband Hands-free (HFP) Profile 1.6 Headset (HSP) Profile 1.2. If you have any further questions, feel free to contact our Customer Care Team at: 800-985-9815.
Hello! In order to pair the Voyager 5200 to your phone, make sure the earpiece is in pairing mode. To do so: Power on the earpiece, then press and hold the call button (black button on the back of the microphone boom) for 6 or 9 seconds until the indicator light flashes red and blue repeatedly. This means the earpiece … Hello! In order to pair the Voyager 5200 to your phone, make sure the earpiece is in pairing mode. To do so: Power on the earpiece, then press and hold the call button (black button on the back of the microphone boom) for 6 or 9 seconds until the indicator light flashes red and blue repeatedly. This means the earpiece is in pairing mode. Then go to settings>Bluetooth and you should be able to see the PLT device as an available device. Lastly select o pair. If you have any further questions, please don’t hesitate to contact our Customer Care Team at: 800-985-9815.
Info About Plantronics – Voyager 5200 UC (Poly) – Bluetooth Single-Ear (Monaural) Headset – USB-A Compatible to connect to your PC and/or Mac – Works with Teams, Zoom & more – Noise Canceling (Reviews From Amazon)
I’ve had a Plantronics Savi W730 over ear headset for years. It is one with the big base station that plugs into my phone and computer at work and uses DECT to transmit, meaning I can easily walk around the whole office. But with the recent quarantine and the need to work from home, I needed something that worked at home as well.
I first used my Apple AirPods. I have the new AirPods Pro as well as the 2nd generation “regular” AirPods. These work well and are super comfortable. But I personally don’t love the noise cancelling AirPods Pro for calls because I like to hear myself talking and the room around me when I’m at my desk (that’s a different story in a coffee shop or on a plane, where the noise cancelling comes in handy). And the AirPods are not without flaws. A few Zoom calls in a row will suck the battery life out of them, and I found myself constantly worrying about charging them. And the act of switching between phone and computer is frustratingly cumbersome. I love my AirPods, but for working at my desk, I need something a little more purpose built for work and I found myself wishing I had my trusty Plantronics W730.
That’s why I purchased this Voyager 5200 UC headset. It solves my needs of having a long battery life and can easily and quickly switch between Zoom calls on my Mac and phone calls on my iPhone. The range is not as far as my beefy Savi W730, but I can’t expect that with such a small transmitter (and definitely not over Bluetooth).
I’ll run through a few of the features of this headset here, as these are some of the things that would have helped me make my purchasing decision, so hopefully they are helpful to you.
Technically you can use this to listen to music, but it is not made for that. The speaker seems to be tuned to voice, and for that it excels. I can clearly hear others on calls. It will work for the basic web video while browsing, but don’t expect the full range of audio that you get from your normal music earbuds.
The microphone on this headset is great. Any time you can get a microphone closer to your mouth, it is pretty much going to sound better than farther away. The noise cancelling works well too. I haven’t used this in a noisy environment, but it seems that it would do well to filter out background noise so it is not annoying to your callers. That would make this ideal for places like a coffee shop, according to other reviews. I have listened to my company’s Zoom recordings and I’d say I have the best audio of anyone due to this mic.
GET THE “UC” VERSION
There are a couple of versions of this headset. The “UC” version just means that it comes with a little USB receiver/transmitter (BT600) that plugs into your computer. It is tiny and nearly identical to the size of the little USB receivers that come with many wireless keyboards and mice. In my opinion, this is totally worth the added cost. The little receiver will likely give you better reception and range than Bluetooth alone. And, it enables the use of the Plantronics Hub app (more on that below). The UC version also includes a charging case, which is super convenient to have on your desk or throw in your bag.
I typically have this headset connected to my iMac Pro with the BT600 UC dongle and to my iPhone 11 Pro via Bluetooth. This enables me to pretty quickly end a Zoom call on the computer and immediately switch to my phone for a phone call. If I’m headed out with my laptop, I just grab the dongle to bring with me, immediately enabling the headset to work with another computer. I want to test having two dongles connected to two computers, but I have not had the time to do this yet.
I have never run the battery dry on this headset, however a couple of times after 4-5 hours of straight video calls it has told me the battery is low. But a quick charge will typically give it enough juice to move forward.
The charging case makes it easy to keep the headset charged, much like I was used to with my Savi W730. When I finish a call, I typically take it off and pop it on the cradle to be quickly recharged. You can use the case two ways. One way lets you fold the headset and put it inside the case for travel (it also includes a place to hold the USB BT600 dongle). The other way lets you sit the case on a desk and charge the headset on the outside without the need to fold it. This is another benefit of the “UC” version because it speeds up the charging process. I’d rather not have cables laying around and having to fumble with little micro USB plugs all the time. The case itself has a battery inside, very similar to how Apple AirPods work. So if you are traveling, the case will charge the headset without it being plugged into anything. But when you are at a desk, you can keep the case plugged into a USB power cord and it will continue to charge the headset. This is super versatile. My only complaint with the case is that it sometimes takes a few tries to get the headset properly seated before it will begin charging. I’d like a more secure connection with magnets or something to make sure it always connects. But there are little blue charging status lights that help you know if it is connected properly.
BUTTONS AND CONTROLS
Part of the beauty of Apple AirPods is that they don’t have buttons. But in a professional setting, often times buttons are very helpful, and that’s the case with the Voyager 5200. The buttons on the device are in natural locations and are easy to find (much better than my beloved Savi W730, by the way). I can quickly find the volume up/down if there are loud or quiet talkers on a call. The answer button makes it super easy to answer or end phone calls. That button also works to invoke Siri on the iPhone. And best of all, there’s a physical mute button to mute your mic on conference calls!
PLANTRONICS HUB APP
If you take my advice and get the “UC” version, you should also take the steps to install the Plantronics Hub App. The app has kind of a weird interface, but it does its job well. It will let you do things like see the battery status of your headset and install new firmware. And you can select from a variety of settings to apply to the headset, such as sound quality vs. battery life, the ringtone, how the sensors work, etc. But by far the best part (for me) is that the app enables the mute button to sync with the computer. This means that I can push the mute button on the headset and it will mute my Zoom app on my computer. And I can use buttons interchangeably, so the Mute software button in Zoom will mute the headset. Or the keyboard shortcut to mute Zoom will mute/unmute the headset. This integration is great because it means I can be muted at the computer, and if I am up and moving around and get asked a question, I can quickly unmute myself by pushing the button on the headset without having the sprint back to the computer.
As I said above, the “UC” version of this headset includes a little USB dongle that plugs into your computer. It is an extra step over just using Bluetooth, but I think this is better than Bluetooth because it enables a lot of the features that I mentioned above. The USB dongle is about the same size as the one you might have for your wireless mouse or keyboard, so it is small and unobtrusive. It has an LED light ring around it that shows the status. This is super helpful to know, for example, if your headset is on (solid blue light) or muted during a call (solid red light). It also makes swapping between computers quick and easy.
COMFORT AND FIT
This is probably a personal opinion, but I prefer the over-the-ear style of headsets when I’m wearing it all day. It does not hurt or make my ear sore like some others because this headset is light. What little weight there is sits behind your ear, rather than on top of it, so there is less pressure. And the speaker sits just in front of your ear canal, rather than shoving an earbud into it. I can wear AirPods for a long time, but this is just more comfortable to me. And combine that with the battery life, and this is a perfect fit! The headset comes with different in-ear covers that are different sizes. You need to test each one and see how it fits for you. It is great having these options.
Overall, I think this headset is easily the best conference call earpiece on the market right now. I recommend it all the time to my colleagues who ask me what they should get. (For people looking for a cheaper wired earbuds set, I recommend the Beats Urbeats3, and for wireless or all day use I recommend this Plantronics Voyager 5200 UC.) I hope this review has been helpful in making your decision!
Overall, I really like this earpiece. I recommend this device but there are a couple of areas the manufacturer could improve upon.
1-It is quite large which has certain benefits, in that you will have a harder time losing this or leaving it in your pocket and washing it. This resulted in several losses of smaller units over the years before I bought this one. It also is very clear that anyone with this device is actually wearing such a device and possibly talking on it. Before people were never quite sure what I was doing when talking on the phone with smaller, less noticeable devices. On the other hand, this is not a device for people seeking a small, inconspicuous device.
2- It has held up to abuse. I own 2 of these and one has survived a year or more now of daily use, including being tossed into my pockets. Now, I generally try not to do that as I don’t want to risk damaging the earpiece, which is why I highly recommend getting the charge case. It protects the earpiece and also charges it when you are not using it, so it is a real plus.
3-Hands free answering: You can tell the device to answer or ignore the call which is a huge help for me since there are times I can’t use my hands at all to push the call answer button.
4-It stays in your ear. I have not had this unit fall out ever. And it is generally very comfortable.
5-Some advance customizing and location finding with the app. You can easily customize the device with the downloadable app, to do things like change the behavior of picking up the device, sensor behavior, and also locate the device should you lose it in the room you are in, as long as the blue tooth is connected. Alternately, you can see a map pin for the last blue tooth connection event. So if you disconnected it you should be able to see where that was.
1- I do not beleive it can define a particular device as the priority device over all others. I have two primary phones I use throughout the day, and this generally does a good job staying connected. The problem is the voice assistant button. There seems to be no way to have "phone 1" stay phone one as I connect and reconnect to the phones. So the voice assistant button will sometimes activate the wrong phone. I wish the app allowed you to define which phones and devices you want to be priority, or keep a persistent device ID/behavior assigned to each particular device.
2- Sensor/Charger: The earpiece has a sensor that seems to work ok and knows when it is in your ear or not. But then when it screws up it is very frustrating. There is a reset method, but do I have 10-15 seconds or longer to fool with this when I am on a call. How about when I don’t have my hands free? So I used the app to disable the sensor. Now I don’t have to worry about the sensor disconnecting the earpiece. But I do have to remember to turn off the device when removing it. I wish the earpiece automatically disconnected when put into the charging case but oh well.
This is the best headset I have ever used. I have used a fair share of headsets:
Most sets other than Plantronics Legend fails in a noisy environment or to cancel wind. Many of these other headsets claim to handle noise and wind but fail miserably. Listeners on the other side were always complaining. But not with this set or with Legend.
So next I will compare specifically Legend and 5200. With Legend, the biggest challenge was to put it on. Its swivel action of the part that goes behind ear did not rotate easily. It was always a challenge for me to put it on when phone was ringing. Many times call with end before I can take it because I was taking too long to put it on. Second challenge with Legend was that other person’s voice was not clear to me at times. I haven’t seen this problem with 5200 so far.
One thing I really liked is UC feature. I can easily take calls from Hangout, Skype etc, without having to pair using Bluetooth. Just push the USB and use Hangout even in a noisy environment. I have to be on long calls and I work from cafes a lot. This headset works like a charm for my work. I no longer have to stand outside in chilly winter evening to take a call, or not take calls even when I want to because of the surrounding noise.
Best business headset I have used. I am a hardcore bluetooth wearer because I have carpal tunnel in both wrists and my hands go numb if I hold a cell phone for any period of time. I am also on the phone for business many hours a day. I can vouch for the battery life being about 5-6 hours continous run time because I bought two and regular use them both daily.
I have used headsets for years and have been a big Plantronics fan have used the Voyager, Voyager Pro and several Edge versions. I have also tried the Jabra options and Sennheiser. However, I have often received complaints about background noise etc. because I am in the car and on travel a lot. That has now changed.
I can tell you that I have been in my car, windows rolled down in traffic at 60 miles and hour and multiple people have confirmed they can’t hear ANY background noise. Meaning they can’t hear anything other than my voice. Now of course I don’t intentionally drive like this while on a call but I threw everything at this headset so I would know, just in case what I needed to be concerned with and it came through with flying colors. Now, I will say, if you choose to have your head slightly out the window or sit directly in front of a fan on high, there will be some dropped Voice packets because no matter what, you can intentionally overwhelm the noise canceling capabilites but the amazing part is that the caller on the other line still hears no noise, just your voice cutting out a bit. This all may sound silly, but when you are walking down a street in the city, there can be an enormous amount of noise…cars, buses, people etc. We sometimes need to have a headset that can handle this stuff and the 5200 flat out crushes them all.
Of course the over the ear design is a bit bulky but it does do a couple things. First it helps with the battery life. Second, it makes wearing it for long periods of time easier. For whatever reason, if I had an in ear model only, after a while I would have to take it off because my ear would literally get sore from wearing it. With this version, the weight seems to be distributed better and I get no pain even wearing it all day. It isn’t Mission Impossible cool looking or anything but I much prefer form over fashion.
One last note, Plantronics did a really cool thing with the case this time, allowing you to take a charger with you built in to the case which they have done before, particularly with the Edge, but in this case (pun intended), they took it a step further giving you the option of sitting the headset on the case with it closed to charge. I include a couple of pictures so you can see what I am talking about. This is awesome on several levels. It gives you a backup battery if you only have one headset (and it charges extremely fast, I think I had one on the charger for only like 15 minutes and got like 4 hours of talk time out of it), with two headsets you can swap them out of the case and have enough talk time to cover like 16 hours. I have had to swap between the two headsets multiple times and this battery pack lets you leave the charging cords at home. Really awesome. By the way, kudos to Plantronics for keeping the USB plug on the headset on this one. They had fiddled with non-USB contact chargers with USB adapters before that always drove me crazy. You have a micro USB plug right on the headset if you forget your battery pack and need to borrow someone’s charger.
Last but not least, this is a UC version which means you can connect it to your PC. A small Bluetooth PC adapter is included but I use a Microsoft Surface Book and it recognized and paired up with the 5200 immediately with no issues.
This headset is a home run so far and for business users and road warriors, it looks like Plantronics has finally, truly conquered the noise cancelation issue, at least for me. Hope this Rd view help!!
EXCELLENT Bluetooth,,,,,I use this on my job,,,I work in a very loud truck,,, and the people said the can’t hear the noise,, in the background,,, this is better Bluetooth than Bose,,, BTW I am hearing impaired,,, this is a good, solid sounding Bluetooth,,,,I can hear the people good,,
I have used Plantronics and still use my old headset from time to time but this is a decently comfortable headset with really great flexibility for use.
*Use with computer for Skype, Ipad, phone.
*Easy pairing with multiple devices at the same time.
*Easy setup and controls
*Battery life is great, recharging is great.
*Recharging case that protects the device is fantastic
Cons: Admittedly, I have not used this very long but so far I have only found one thing that bugs me at all.
*Earpiece doesnt fit well at all. That being said, I have found a solution that works for me. I have taken my earpiece that fit my other plantronics device and put it on the headset in place of the rubber on the earpiece that it comes with. This requires removing the soft part of the earpiece and covering it with the replacement earpiece from my previous headset. As soon as I put that earpiece on, I have not had an issue with keeping the headset on. I highly recommend this modification or you may have issues keeping the headset on and in place. 🙂 Please see the photo of the earpiece that it comes with that I pulled from plantronics.com for comparison.
Note: The 5200 is the headset on the top in the photo. Also, it can be difficult to wear with sunglasses/glasses with the headset but that is another issue, not necessarily a problem with the headset.
So far so good I bought this to replace a Jawbone 2 that I’ve had for 9 years it just kept disconnecting hope I get at least 5-7 years from this one !! It seems a little big and it makes my sunglasses ride higher than I like on the side I’m wearing it but the sound is great while driving my truck (Peterbilt) in both the city and on freeways !! I’m the person that will not wear all day I put on and take off after every call !! I bought the one with the charging case and that’s a plus But …… I definitely don’t like that it utilizes a 5 contact magnetic charging system rather than a USB mini port on the device itself so I will be diligent on keeping the carrying case clean and contacts free of dust and lint !! It connected to both my phone and smartwatch extremely easy !! I bought the CHOCKALOTTA in-Ear Tip Adapter Mount a definite upgrade !!!
I work from home and use these daily (my job is to be on the phone literally day day).
Battery life: if I have a long 4 hour call, I charge this on my lunch for 1 hour and I’m good to go for the rest of the day. I charge it every night at the end of my shift.
Noise cancelling: just no. People can hear what’s going on at my house and I can hear everything at my house (only one ear so duh). I’ve had people ask me if I’m doing laundry (yes I was but you weren’t supposed to know).
Fit: comfortable, light, I switch ears bc it does get a little sore after a few hours, but again, I wear it 8 hours straight, so given that, the fit is great.
Volume: 6/10 could be much louder. My other headset is loud but it’s also a 2-ear set so I guess that’s not fair to compare. Ok 8/10
Range: I work from a massive sunroom, and I can move around in there fine and then walk about 10 feet and go to the bathroom while clients jabber away so that’s great. Once I’m about 20 feet away in the kitchen, I start to lose reception.
Setup: super easy and PC compatible. Took minutes. Not much to say.
Storage/charger: it charges in its case, which is great for portability.
Overall, I’d get it again.
After several calls of people telling me I sounded muffled or that they could not hear me when using AirPods Pro/Beats Fit Pro wireless buds with my PC and an ASUS Bluetooth adapter, I finally decided to take the plunge and dropped $100 on this Plantronics Voyager 5200 set that came with its own BT adapter. It was the best decision I made.
Not only was set up incredibly fast, but no software download was required on the Windows 10 PC I use at work and the headset immediately connected. Once in use, no one complained about my call quality and the difference in mic/audio when testing it versus my AirPods/Beats was night and day. The included case is also very handy. It retains its own charge and stores the adapter as well.
The only cons I really have with the headset is that adjusting the volume through Windows is weirdly wonky at times (there is a slight lag) and while smaller than other huge over the ear headsets and sleeker than most wired mono PC headsets, all of which can mess up your hair and feel cumbersome, it’s still a fairly large headset and case when compared to wireless earbuds.
Still, these cons are so minor compared to how excellent this headset is overall. If you’re looking for a relatively sleek mono BT headset with no-fuss use and setup for a PC, you really can’t do better than this…just make sure you get the one that comes with the Plantronics BT adapter.
Great for portable use, it’s small and light even in the carry case, and you can almost forget about having it on your ear. The weight and balance on your ear are good enough it won’t fall off if you walk, or lean over to reach things while using it. Audio is good, and noise cancellation is on par with other headsets I’ve used. The battery in the case is good enough for about 2 full, or 3-4+ partial charges of the headset if you’re mobile and can’t get a USB cable to it for power. If it’s completely run down, just 10-15 min in the charge case will get you a couple of hours of talk time, if you’re in a rush and can’t let it sit for 30 min or so for a full charge. Standby time will go all day, but max talk time is only 5-6 hours. If you are someone that expects to be on calls for 8 or more hours all day without a break, you need a bigger, heavier headset with a larger battery. But for most people, if you need 8+ hours of talk time, and you’re normally taking a couple of breaks, or 30 minutes at lunch or dinner in the middle, remember to drop it in the case for charging before you walk away, and you’re good.
|Plantronics – Voyager 5200 UC (Poly) – Bluetooth Single-Ear (Monaural) Headset – USB-A Compatible to connect to your PC and/or Mac – Works with Teams, Zoom & more – Noise Canceling||4.3||View On Amazon|