iPhone Tricks > Bug Fixes
Posted in Bug Fixes by Mary on December 20, 2022
Recent call history showing two names or numbers even though dialed calls or missed calls are from a single contact? Numbers are merged as if a group call had taken place? You’re not alone!
Recent Call History Showing Two Names?
This iOS 16 issue has been reported by Stu (iOS 16.2):
“My call log seems to be merging contacts as called. For example, I’ll have a missed call from mum but it would say mum & dad. Or, if I speak to my nan, it will say Nan & dad, as if there were merged calls dialed or missed.”
We couldn’t replicate this problem but have found similar complaints on Apple’s discussion forums:
“Every time I make a call to one person or receive a call, it comes up with two contact names or even random phone numbers. These are not duplicate contacts. Started when I updated to ios 16.”
How To Fix Recent Call History Showing Two Contacts
Fortunately, an easy fix has been confirmed for this glitch:
- 1. Open Phone app and tap on Recents to review your call history.
- 2. Tap Edit in the top-right corner of the screen.
- 3. Clear the entire history.
- 4. Reboot iPhone using the force restart combo!
Have you managed to fix Recents showing two names or numbers instead of one after iOS 16 update? Do you have a better solution or other problems to report? Share your feedback in the comments!
Related: Missed calls showing up in Recents without ringing? Here is what you can do about it!